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Security
We take your security seriously. All information entered at Garthwireless.com is secured using Secure Sockets Layer software, which uses cutting edge firewall and encryption technology. When entering information, you can check that the software is active by looking for a security padlock on the bottom right hand of your screen. Also we use well-know payment company such as Google Checkout and Paypal to provide a safe environnement to our customer.
Privacy
All your information is deemed confidential, the only personal information collected is that which is necessary in order for you to buy our products.
14 Day Refund or Exchange
All you have to do is to contact our customer support representative at info@garthwireless.com to obtain a Return Merchandise Authorization "RMA", and the address for return.
To start your return, simply package the product(s) up and please include a note with your tracking number. Ship the product(s) to be returned with trackable means to the below address. Your credit card will be credited within seven business days of receipt.
1. If you are not satisfied with a product sold by Garth Wireless for any reason, you may return it for a full refund (minus the original shipping costs) if returned within 14 days of delivery.
2. Merchandise must be sent back in its original "LIKE NEW" packaging and received in the same condition as when sold to you, including all parts and pieces or you will be charged a restocking fee.
3. Merchandise must be repackaged properly so that it is not damaged during shipping.
4. The package MUST have our Return Authorization Number.
5. Packages returned without the Return Authorization Number on it will not be processed, and may be refused or returned!
6. We invoice your credit card for the replacement item(s) upon shipment, & process refunds to your credit card only upon return receipt of the items meeting the above requirements.
7. Any product missing, worn out, scratches, damaged, will not be credited.
Garth Wireless wants you to be satisfied with your order! If you have any problems with your order, please contact us by email us within 14 days of receiving your order.
*Within 30 Days, We reserve the right to charge a restocking fee for returns/exchanges.
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